Cancelation policy

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If you need to cancel a booking made with Redland shuttle & charter services, it is imperative you contact us as soon as possible.
If your booking is cancelled less than 12 hours before your departure time, you will not be eligible for a refund. If your booking is cancelled before this period, you will receive a direct credit to your card or cash transfer to a nominated bank account to the value of the fare payed, minus credit or bank charges.